The desk
Write to the House
A letter of four fields, a telephone during posted hours, and a postal address. What arrives is read by a person, answered in two working days or three, and kept only while the matter is open.
The other three ways
| Way | Particular |
|---|---|
| Telephone | +1 (715) 830-6214, Monday to Thursday, 10 am to 4 pm Central |
| Letters by post | Tallyhouse LLC, 215 Riverfront Terrace, Eau Claire, WI 54703 |
| By address | [email protected] for anything, [email protected] for an error on a page |
Letters are read Monday to Thursday between 10 am and 4 pm Central. A reply takes two working days and sometimes three, because a question about a wall is usually answered by going to look at it.
What happens to a letter
It is read at the desk. If it names an error, it goes into the same handling as everything on corrections: checked against the source, then either the page changes or a reply explains why it does not.
It is kept while the matter is open and for a short while afterwards, because the commonest second letter is a question about a first one. Then it goes. It is not added to a list, not used to recognize a later visit, and not handed to anybody. The privacy policy is the full account and it is short.
Three things this house cannot answer
Stated here rather than after somebody has waited three days for a reply.
- Whether a particular building is sound. No opinion will be offered on any wall, roof, foundation or structure, at any address, in any condition. Nobody here surveys anything.
- What work would cost, or who should do it. No price, no estimate, no specification, and no name of a mason, supplier or contractor. Not withheld out of caution: this house genuinely has no such information and takes nothing from anybody who does.
- Anything about a booking. The fare lookup belongs to an outside service, and this desk has no view of a search, no access to a reservation and no ability to change or refund one. Those questions have to go to the service that holds the booking.
What this desk can do is answer a question about a material, point at the published source behind a statement, and fix a page that is wrong.
What the form does not ask
There is no field for a street address, a building, a photograph or a telephone number. Nothing is asked about anybody's property, because there is nothing this publication would do with the answer. There is no card field on this site anywhere.
The one hidden field in the form is a trap for automated submissions and is skipped by every ordinary browser and by every screen reader. Nothing is read from it except whether something filled it in.